01
Defined responsibilities
Separate tasks and tools so each component has a clear purpose.
SERVICE / AGENTS & RAG
Design focused agent workflows around a specific task, selected knowledge sources and defined permissions. Use retrieval when source-grounded answers matter, and test the failure cases before relying on the system.
WHAT WE BUILD
Separate tasks and tools so each component has a clear purpose.
Use curated knowledge and make uncertainty visible.
Test expected questions, edge cases and escalation paths.